Privacy Policy
PRIVACY POLICY
1. PERSONAL DATA PROCESSED FOR THE PURPOSES OF PROVIDING RED PRODUCTS AND SERVICES
When you enter into a contract for the sale of Lakai products or services, Lakai collects and processes your personal data needed for transacting the sale, as per section 6.1 (b) of the General Data Protection Regulation ("GDPR"). Lakai Europe is powered by Shopify, which enables us to provide the Services to you.
The personal data processed by Lakai are your contact details, payment details and any information relating to the product/service sold. Such personal data are processed by Lakai only for specified, explicit and legitimate purposes as indicated above and for no other purpose whatsoever.
Personal data will be processed and stored by Lakai for the duration of the sales contract and thereafter, for the duration of any statute of limitation of any action legal right or action that may be lodged by any of the parties against the other. Any other processing of your personal data will be made only with your prior written consent.
Lakai will not provide any of your personal data to any third party without your prior written consent.
2. PERSONAL DATA PROCESSED FOR MARKETING PURPOSE
If you opt to receive information relating to other Lakai products/services, Lakai will collect certain personal data such as contact details and product preferences which are necessary for selecting and sending you relevant information.
Any collection and processing of personal data for marketing purposes will be performed by Lakai only with your prior written consent (section 6.1 (a) GDPR), even if you are already a customer of Lakai. Lakai may also profile your personal data for marketing purposes. You may withdraw your consent at any time by sending an email to Lakai or by clicking on this link GDPR@lakai.com. Any communication by Lakai using your personal data for marketing purposes will include an active http link to unsubscribe to such direct prospection. By clicking on the unsubscribe link, you will withdraw your consent and all your personal data will be erased from our marketing data base.
If you are already registered in our database to receive information from Lakai, Lakai may process your personal data "necessary for the purposes of the legitimate interests pursued by Lakai" (section 6.1 (f) GDPR). Lakai may also profile your personal data for marketing purposes. Any communication by Lakai using the personal data will include an active http link to unsubscribe to direct prospection. You may, at any time, exercise your right to object to the processing of your personal data for marketing purposes, including profiling (section 21 GDPR) by clicking on the unsubscribe link provided above. When clicking on such unsubscribe link, all your personal data will be erased from our marketing database.
3. RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
4. RIGHT TO ACCESS TO YOUR PERSONAL DATA (SECTION 15 GDPR)
You have the right to access your personal data processed by Lakai (section 15 GDPR). The exercise of the right to access and receive a copy of your data is free if you exercise it under reasonable conditions. In addition to a complete copy of your personal data, Lakai will also provide you with the complete list of information provided for in section 13 of the GDPR. If your requests are manifestly unfounded or excessive, in particular because of their repetitive nature, Lakai may either refuse to answer you or charge you for the provision of this information.
You may exercise your right to access your personal data by email sent to Lakai or by clicking on this link GDPR@lakai.com
5. RIGHT TO RECTIFICATION (SECTION 16 GDPR)
You can at any time ask Lakai to rectify, as soon as possible, your personal data if this data is inaccurate.
You may exercise your right to rectify your personal data by email sent to Lakai or by clicking on this link GDPR@lakai.com
6. TRANSPARENCY REQUIREMENT
If Lakai does not take action when you exercise your right to object, access, or rectify, Lakai will inform you without delay and, at the latest, within one month of receipt of your request, of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.
7. SECURITY
Lakai implements appropriate technical and organizational measures to ensure your personal data are adequately protected. In particular, our website’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal data stored in our information system.
Your personal data are stored and processed within the information system of Lakai, operated only by Lakai. In case Lakai decides to subcontract all or part of the processing/storage of your personal data, Lakai shall impose to its subcontractor security obligations at least as strict as those described in the present section. Any subcontractor of Lakai shall have no right to subcontract any right or duty agreed upon with Lakai, except with the prior written consent of Lakai.
8. NOTIFICATION OF PERSONAL DATA BREACH
"Personal data breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed by Lakai.
In case of breach of your personal data, Lakai shall notify such data breach without delay to the relevant Supervisory Authority in the EU. In addition, when the personal data breach is likely to result in a high risk to the rights and freedoms of its EU Customers or prospects, Lakai shall inform you of the personal data breach without undue delay.
9. LAKAI EU GDPR REPRESENTATIVE (SECTION 27 GDPR)
Lakai's representative in the EU can be reached at: GDPR@lakai.com
10. APPLICABLE LAW
This Privacy Policy shall be governed by the law of the country where we will deliver you the products/services you order from Lakai. Any litigation relating to the enforcement of such Privacy Policy shall be of the jurisdiction of the supervisory authority of the country where Lakai delivers you the product/service sold.
Cookie Policy
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
The Cookies We Set
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- Account related cookies
- If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
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- Login related cookies
- We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
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- Email newsletters related cookies
- This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
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- Orders processing related cookies
- This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
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- Surveys related cookies
- From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
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- Forms related cookies
- When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
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- Site preferences cookies
- In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- - This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- - Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you
- - From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
- - As we sell products it's important for us to understand statistics about how many of the visitors to our site make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
- - The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.
- - We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
- - Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
- - We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
- - Here is a list of places where you can find out more about specific services that we may use and their use of cookies:
- - Facebook’s data use policy: http://www.facebook.com/about/privacy/your-info-on-other
- - Instagram’s privacy policy: https://help.instagram.com/155833707900388
- - Twitter’s privacy policy: https://twitter.com/privacy
- - Tumblr’s privacy policy: https://www.tumblr.com/privacy
- - YouTube video player cookie policy: http://www.google.com/intl/en/policies/privacy/faq/#toc-cookies (Google’s standard terms)
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | Your sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |